This qualification is suitable for a range of learners, either working or wishing to work in the housing sector, specifically for a housing association or social landlord and it will develop. knowledge of the functions of social housing and how to support tennants.
There are no formal entry requirements for this course.
Studying via distance learning means you can choose when and where you study. We ensure you get all the support you need throughout your course in the form of a personal tutor and a learner support advisor.
This course is available:
•Fully on line
All of our award-winning learning resources are of the highest quality and are designed to be engaging and interactive to keep you focused on your learning at all times.
You will be required to complete a minimum of 130 hours of study to complete this course.
The objectives of this qualification is to:
gain an understanding of the social housing sector
understand the principles of customer service in the social housing sector
understand how to identify, record and report potential issues experienced
The course comprises five mandatory modules:
Introduction to the social housing sector
Understand the principles of safeguarding and equality and diversity
Understand mental and physical ill-health
Understand reasons for problematic behaviour
Understand issues affecting isolated tenants
Workers in this unit group clean, sweep and remove refuse from public thoroughfares.
291 people employed as Street Cleaners in the current year.
Cleaners and domestics clean interiors of private houses, shops, hotels, schools, offices and other buildings.
31379 people employed as Cleaners and Domestics in the current year.
Workers in this unit group perform a variety of elementary services occupations not elsewhere classified in MINOR GROUP 927: Other Elementary Services Occupations.
2243 people employed as Other Elementary Services Occupations n.e.c. in the current year.
Our achievement rates are well above the national average.
We are the College of the Year.
(*Top college nationally for BTECs, Pearson 2019)
100% of our HND and HNC students progressed to employment or further study.
(*Destination data, academic year 2016/17, HNC 19+)
We have recently invested £50 million in our facilities.
Education Partnership North East is supporting its employees to develop their professional skills and knowledge in a new and innovative way.
July 2, 2020
Education Partnership North East’s colleges have committed to offering free meals to their most vulnerable students over the summer.
June 30, 2020
Multi-million pound project named finalist in the Refit and Refurbishment of the Year and Commercial Development of the Year categories.