• 96%

    of adult learners agree teaching on their course is good

    (On-programme survey 2018, students aged 19plus)

  • College of the Year!

    (Top college nationally for BTECs, Pearson 2019)

What’s it all about?

This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers. It will support progression to further training such as broader competence based or industry specific information, advice or guidance qualifications required to work in the sector.

This course is designed for learners aged 19 or over, who wish to develop their knowledge of information, advice or guidance. It is ideal for those who are already employed in an information or advisory role, who wish to study the programme as part of their own continuous professional development or for those who wish to improve their understanding to increase their opportunities of finding work.

Anyone wishing to undertake the certificate should be aged 19 or over. You will need to have at least a Level 1 qualification in literacy as you will be expected to write answers for assessment purposes.

If this is your first full level 2 qualification you will be asked to complete a declaration form.

Call our team on 0191 511 6127 to enrol.

The qualification aims to develop your knowledge and understanding of the concepts and practices of information, advice and guidance. It is designed to provide you with the essential knowledge required to carry out every day and more complex tasks such as signposting and referrals, providing information, advice and guidance to schools, colleges and groups whilst understanding how to manage information effectively. You will explore specialist advice work over a range of practices; housing, debt and employment along with developing an understanding of refugee, immigrant and asylum information, advice and guidance. You will analyse your personal and communication skills and demonstrate how these can be developed

You will be allocated your own study pack and have a personal tutor who you can contact throughout their studies. You will be required to work through a series of tasks and activities designed to reinforce the learning process and demonstrate their knowledge. (This qualification is also available on-line)

Open Events

find out everything you need to know about Sunderland College and our exciting range of courses!

Pre-register for our next open event

Take a tour around our campuses

Careers

Street Cleaners

Workers in this unit group clean, sweep and remove refuse from public thoroughfares.

Medium Salary

£ 20841

291 people employed as Street Cleaners in the current year.

Cleaners and Domestics

Cleaners and domestics clean interiors of private houses, shops, hotels, schools, offices and other buildings.

Medium Salary

£ 17992

31379 people employed as Cleaners and Domestics in the current year.

Other Elementary Services Occupations n.e.c.

Workers in this unit group perform a variety of elementary services occupations not elsewhere classified in MINOR GROUP 927: Other Elementary Services Occupations.

Medium Salary

£ 17076

2243 people employed as Other Elementary Services Occupations n.e.c. in the current year.

98%of our students progress to a positive destination

(*Destination data for Sunderland College students aged 16-18, academic year 2017/18).

Why choose Sunderland College?

Our achievement rates are well above the national average.

We are the College of the Year.

(*Top college nationally for BTECs, Pearson 2019)

100% of our HND and HNC students progressed to employment or further study. 

(*Destination data, academic year 2016/17, HNC 19+)

We have recently invested £50 million in our facilities.